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What experience do you want to create through your brand?

Handling difficult conversation over email is part of running a business. The way you do it, is part of the brand experience you want to create. 

Be honest with yourself. Do you know…

  • How do I say NO to a prospect, WITHOUT burning bridges?
  • How can I tell my clients prices have gone up? 
  • How can I ask nicely to be paid on time? 
  • How do I explain to a client why I’m more expensive?
  • How can I avoid the hourly rate conversation? 


If you kept saying NO to every single question, we’ve got you covered. We put together 27 email scripts to help you handle difficult business situations. We want to help you create a VIP experience for your clients while sticking to who you are and what you believe in. So that you don’t just wing it, but you show up with confidence.